Peak season tips to keep your business rolling this holiday season

Card Present Businesses

• Authorize every transaction
• Swipe every card - match the card number against numbers displayed on your terminal
• Clean your Point-Of-Sale (POS) equipment's magnetic stripe reader – we have reader cleaners available. Email us at customerservice@fnni.com or order directly while logged into www.fnmsonline.com
• If you receive a call center response, call for a voice authorization and be sure to imprint the card
• Train seasonal staff on the importance of swiping all cards
• Ask for another form of payment if the card is declined
• Imprint cards key-entered into your POS equipment
• Verify the card security features
• Compare signatures
• Clearly post return/refund policies on the receipt
• Settle batches daily
• Offer gift or prepaid cards

Card-Not-Present Businesses

• Authorize every transaction
• Use Address Verification Service (AVS) and Card Verification Values (CVV) to reduce fraud
• Ship on time
• Obtain expiration date
• Indicate your "Doing Business As" name that will appear on the cardholder statement
• Follow clear delivery guidelines
• Do not deliver to third-party addresses
• Keep customers informed of shipping/delivery status