First Resolution Online™
Chargebacks and easy don't usually go together.
First National Merchant Solutions has revolutionized chargeback management with First Resolution Online.
Dealing with chargebacks and retrieval requests is something all companies must face. Now, working chargebacks has never been easier. With First Resolution Online you can manage your chargeback cases and retrieval requests online.
Benefits to you
Product Functionality & Details
- Data is updated daily.
- View and send electronic images - see chargeback documentation online.
- Respond to chargebacks and retrievals electronically.
- Print or download chargeback and retrieval information.
- Add notes and other comments/records pertaining to individual cases in the system.
- Access to the Reason Code Description Table.
First Resolution Online is loaded with valuable information designed to make chargebacks and retrievals easier to handle.
See what information is available through First Resolution Online.
System Requirements
Start saving time and money today by improving your chargeback management system. Contact your First National Merchant Solutions representative to sign up for First Resolution Online.
